Help and support
The following resources are available to help you.
Anaconda community forum
Community support for Anaconda’s products.
Anaconda Learning
Training videos on Python, conda, and data science.
Conda community forum
The conda organization’s Discourse forum for conda discussion and news.
You may be able to receive help with installing a package or building and publishing an updated package version in the conda Discourse forums or Zulip chat. Other libraries or packages will similarly also have issue trackers, discussion forums, or chat rooms that you can use for help.
Package creators may also contact Anaconda to submit their package for consideration to be included in Anaconda.
Support tickets
If you’re in need of further technical assistance, please file a support ticket.
Our Business and Enterprise tiers include access to Tier 1 and Tier 2 support hours.
- Tier 1 Services include setup and troubleshooting assistance, assistance with core product features, and interoperability support, among others.
- Tier 2 Services include support for more complex issues, custom conda package builds, custom installer builds, and environment management issues.
Contact your sales associate if you need support hours.
Professional Services
If you need even more help than our Tier 1 or Tier 2 support hours are able to provide, Anaconda recommends contacting its Professional Services team.
To find out if Anaconda is right for you, please contact Sales at [email protected] for product demos.
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